Skillshare Reviews
Skillshare (stylized as SKILLSHARE) is an American online learning community for people who want to learn from educational videos. The courses, which are not accredited, are available through subscription. The majority of courses focus on interaction rather than lecturing, with the primary goal of learning by completing a project. The main course categories are creative arts, design, entrepreneurship, lifestyle, technology, and many more subtopics.
Skillshare launched 15 self paced, online courses in August 2012, with students collaborating to complete a project. By November 2013, it hosted over 250 courses, and launched its School of Design.
Skillshare collaborated with Levi’s to launch the School of MakeOurMark in October 2013, focusing on individual creativity with courses in photography, tattooing, and various forms of illustration.
In June 2018, the company launched Skillshare Originals, a collection of courses produced by Skillshare’s in-house team.
Website: https://www.skillshare.com
Contact
35 E 21st St, Fl 510010, New York, United States
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Update No
Update
October 23rd, 2017
Updated review
I was contacted by skillshare and received a refund. That places me in a position to applaud their customer service
They Ended Up Getting In Touch I Was Scammed
They Ended Up Getting In Touch
October 17th, 2017
Updated review
I wrote to Skillshare one last time, and it seems like in the past 4 months they have really upped their customer service game. I received a same-day response apologizing for my previous experience and with an offer to refund me all my money. This gesture was more than I expected, and I am grateful to know that people do actually work at this company, and it seems they are listening to the negative reviews and trying to create a better company. I still have a sour taste in my mouth, but I feel like after they ended up giving me all my money back I should update my review and give them more than one star.
Update No
Update
October 23rd, 2017
Updated review
I was contacted by skillshare and received a refund. That places me in a position to applaud their customer service
They Ended Up Getting In Touch I Was Scammed
They Ended Up Getting In Touch
October 17th, 2017
Updated review
I wrote to Skillshare one last time, and it seems like in the past 4 months they have really upped their customer service game. I received a same-day response apologizing for my previous experience and with an offer to refund me all my money. This gesture was more than I expected, and I am grateful to know that people do actually work at this company, and it seems they are listening to the negative reviews and trying to create a better company. I still have a sour taste in my mouth, but I feel like after they ended up giving me all my money back I should update my review and give them more than one star.
Update No
Update
October 23rd, 2017
Updated review
I was contacted by skillshare and received a refund. That places me in a position to applaud their customer service
They Ended Up Getting In Touch I Was Scammed
They Ended Up Getting In Touch
October 17th, 2017
Updated review
I wrote to Skillshare one last time, and it seems like in the past 4 months they have really upped their customer service game. I received a same-day response apologizing for my previous experience and with an offer to refund me all my money. This gesture was more than I expected, and I am grateful to know that people do actually work at this company, and it seems they are listening to the negative reviews and trying to create a better company. I still have a sour taste in my mouth, but I feel like after they ended up giving me all my money back I should update my review and give them more than one star.
Poor customer service
Verified purchase
I signed up for a trial of SkillShare because of a creator they had. The course wasn’t great, but that’s ok. I didn’t cancel my trial in time. I had some issues with my account that they were seemingly very happy to help me with at the onset until it came time to actually solve my problem. The service was all sizzle, no steak. They were unwilling to help with a request that is pretty commonly accepted with all saas. They don’t seem to value their customers, which is crazy in this day and age with so many options. ()/
Tip for consumers:If you try this site out and don’t like it, cancel days before the trial ends. They have a strict no-refund policy.
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Value
Returns
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Amazing platform to learn
Cons:
Could use more teachers from different backgrounds; there’s plenty offered but could use more subjects/topics to study. I recommend someone look through and hand select more topics/genres that Skillshare could gain. Maybe like Languages if not already included.
Pros:
Great information for a small price and direct contact option with the creators/teachers
Lots of topic to choose from (computer science, music composition, illustration, writing; those are the things I studied 🙂
Premium account deactivated for no reason!
Guys, I like the classes on skill share but what the hell, my account has been deactivated and there has been no further contact from the support team other than the initial contact. I mean I like going through the classes here and as far my knowledge I haven’t done anything outrageous. I checked credit info and it’s alright. What you guys take money from willing customers and butcher them too? The classes are really good, I miss them.
Service
Value
Returns
Quality
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