edX is a massive open online course (MOOC) provider created by Harvard and MIT. It hosts online university-level courses in a wide range of disciplines to a worldwide student body, including some courses at no charge. It also conducts research into learning based on how people use its platform. edX is a nonprofit organization and runs on the free Open edX open-source software platform.
More than 140 schools, nonprofit organizations, and corporations offer or plan to offer courses on the edX website. As of 29 December 2018, edX has around 18 million students taking more than 2,200 courses online.
141 Portland St Fl 902139, Cambridge, United States
They only care about money, not people wanting to learn & grow
Enrolled in a course and needed to seek an extension deadline to submit an assignment due to the affects of COVID-19. Institution completely denied extension showing no empathy for a world-wide pandemic causing hundreds of thousands of people various forms of strain. Will never study with them again!! They only care about money, not people wanting to learn & grow. Disgusted!!
Machine Learning Course
The teacher of the Machine Learning course run by Harvard simply read from a free textbook- highly unsatisfying.
EdX also did not warn me that due to my late enrolment (which was my fault), I would not have the full 8 weeks to complete, but just 2 weeks.
Due to these reasons, I unenrolled in the course and received a refund.
Customer support deserves a zero for the runaround
The courses are great, however courses ended before posted end time on every occasion. This is not much of a problem and easily remedied for future reference.
However I have told customer support has been told of this problem multiple times with pictures. They have not fixed it, and in the most recent case they haven’t even remotely acknowledged the issue, and try to deflect/blame other issues when the specific problem of “listed course end time is not actual end time” is completely ignored.
Correspondence and multiple attempts to get this issue acknowledged or fixed has been ridiculous.
I have taken about 4 courses via EdX…
I have taken about 4 courses via EdX (multiple vendors) through to completion and also paid for the accreditation’s. The courses were exactly what I expected and the videos/ problem sets were very good and appropriate to the levels of the courses. I have also submitted verification info to their platform for the purposes of obtaining the course certificates. I recently managed to signup for a course that didn’t have a current start date and contacted support about it. There was a small delay in replying (I put that down to the current COVID-19 issue and people working remotely). The support replied with the info that there was not a current start date but I could be kept informed as to when a new date became available. I asked how to get a refund instead. I went through the refund process, which was actually very easy (cog icon on course section on my home page to leave the course) and the money was refunded to my credit card in a few days. I initially contacted them within 24 hours of signing up so this may have been a factor in my refund. This organisation is totally legitimate and worth considering for online learning.